This 2 day Essential Management Skills course provides the tools required to lead and manage with confidence at any level. Fundamental management skills are explored including; effective delegation, motivation, performance management, coaching, and giving feedback. Ultimately learning how to inspire and develop individuals and teams.

Using the PRISM® profiling tool, participants gain deep insight into their management style and how to adapt it to connect and communicate more effectively with their teams and peers. Each manager leaves with a tailored action plan, ready-to-use strategies, and ongoing support through two 1:1 coaching calls to help embed the learning.

 – Learn how to set and manage expectations

 – Develop respect and integrity as the manage

 – Understand the difference between Management & Leadership

 – Use Directive and Supportive behaviours appropriately

 – Understand own Behaviours using PRISM Prole questionnaire

 – Give structure and effective feedback

 – Develop

 – Develop competence and commitment in others

 – Delegate effectively

 – Understand what motivates team members

 – Communicate with structure and presence

 – Explore a time management framework

 – Explore a time management framework

 – Learn basic coaching skills

 – Apply a flexible management style

 – Make an actionable plan for implementing new skills

We chose CitizenM because it reflects our values—blending visionary leadership with smart, efficient management. It’s bold, modern, and provides world-class service. With stylish breakout areas, cosy sofas, and a high-tech communal café space, it’s the perfect environment to learn, connect, and recharge