by Ross Trigwell | Jul 16, 2026 | News
I was on a call with a manager recently who had attended Our Essential Management Skills Open Course in London, and he asked me a brilliant question, relating to Tuckman’s Group Development Model. He asked me how to get a team into ‘Storming’, the second,...
by Ross Trigwell | Jun 11, 2026 | News
The cost can be high when new managers don’t have the tools they need to lead their teams effectively. Poor performance gets left unchecked, small issues escalate unnecessarily, and the pressure on the managers themselves can quickly become overwhelming. Managing...
by Ross Trigwell | May 13, 2026 | News
One of the things I really like about the ILM Level 7 in Executive and Senior Level Coaching is that it forces you to stop and think about areas you might have unintentionally skimmed over in your coaching. Most of the coaches we work with say something similar early...
by Ross Trigwell | Apr 13, 2026 | News
Becoming a manager isn’t just a step up; it’s a shift in identity. You move from being rewarded for your own output to being accountable for other people’s performance, motivation, and well-being. Many new managers aren’t prepared for the learning curve, especially...
by Ross Trigwell | Mar 11, 2026 | News
Operational managers often share similar experience and responsibilities, so it can be hard to distinguish who is ready for the next step. ILM Level 5 helps managers stand out because the development is practical, immediately visible and directly linked to the...
by Ross Trigwell | Mar 9, 2026 | News
Innovation & Change: Why Modern Operations Leaders Need BothOperations teams are under pressure to work faster, smarter, and adapt quickly. With shifting customer expectations and constant change, operations leaders now play a central role in driving improvement...
