Terms of Business
The serious bit…
Terms and condition apply to all business transactions, including; training, coaching, seminars, consultancy and pre-booked non-refundable accommodation and travel bookings
All courses must be pre-paid at least 14 days prior to the delivery of the course start date
Transferring Course Places and Dates
If a course, course place, or any other intervention is transferred or changed between 30-15 days before the booking is due to take place, there will be a charge of 25% of the related fee. If the transfer takes place 15-7, there will be a 50% charge of the related fee. 7-0 days and a 75% charge of the related fee will be applied.
A full refund will be given if a course or place booking is cancelled before 30 days of the course start date. If the booking is cancelled between 30-14 days of the course start date, 50% of the booking fee must be paid immediately. If the booking is cancelled less than 14 days before the course is due to start, or the participant(s) fail(s) to attend, the course must be paid in full immediately.
Cancellation of courses by The Learning and Development Company
The Learning and Development Company regularly improve and update their courses and reserve the right to alter any course content without prior notice. The Learning and Development company also reserve the right to cancel a course at any time without liability. In these circumstances, participants will be offered an alternative date, credit not or full refund.
Need more info?
If you would like to discuss anything about a booking please don’t hesitate to get in touch